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FAQ’s

What’s a content management system (CMS) ?

A content management system is software that keeps track of every piece of content on your web site, whether it’s text, photos, music, video or documents. A major advantage of using a CMS is that it requires almost no technical skill, or knowledge, to manage – the CMS manages it for you. With a minimal amount of instruction, you will be able easily to manage your own web site.

I already have a web site, can you update it ?

We can update Joomla and Flash sites. However, we can also make you a new site, that is more search-engine friendly and better for your users. We can take the information from your old site and use it in the new one.

Can I update my web site once it’s live?

We will give you a login, and train you on how to make changes and update the content on your site. You can also call us any time, if you get stuck.

What if I don’t have time to maintain the web site?

We can maintain it for you on a monthly basis, or when required. It is crucial that your web site is kept up to date, so if time is an issue we would recommend you keep things simple and avoid over-committing yourself.

What is hosting?

Web hosting service is the means by which individuals and organisations make their own web site accessible to Internet users. Web hosts are companies that provide space on a server they own or lease for use by their clients as well as providing Internet connectivity.
The web server has a domain name system (DNS) server to translate domain names into Internet addresses.

What is a domain name?

The domain name is important as it identifies the web page and shows who owns it. It is part of the address, or Uniform Resource Locator (URL), of the site on the World Wide Web. For example, www.storm-development.co.uk is the URL of this web site. The domain name is storm-development.co.uk
The domain name has to be registered and then renewed, usually annually or biannually for a fee which varies depending on several factors. We can advise you on choosing and registering a domain name for your site.

I’m not happy with my current hosting, can I move it?

Yes. All we need from you is the login for the domain name and we can change it from there.

I have bought another domain name, can I use the existing web site with this name?

Yes.

How much will developing my web site cost?

This is completely dependent on the functionality you require which is why we offer a free consultation.
During our initial meeting with you we will scope out your requirements and provide a detailed quotation.
We are happy to make recommendations if you are new to the wonders of the World Wide Web.

What do you need from me?

We will talk to you in detail to work out what you want your web site to do for your business, and discuss how we think it should look and what sort of content (words, photos, video or other images) will be required. Don’t worry if you are not sure where to start, we are there to help!

What about web marketing campaigns or newsletters?

Both are fundamental to ensuring your web site does the business for you which is why we provide Google Adwords Training in addition to a range of additional features that will help you actively promote your web site.

What about social media such as Facebook – can I link my web site to my FB page?

Yes – we can help you set up Facebook Business, Twitter and Linkedin plus a Google Business Account for a small fee. As mentioned above it is crucial that your web site is kept up to date, so if time is an issue we would recommend you keep things simple and avoid over-committing yourself to updating multiple sites.

What is search engine optimisation (SEO) and do I need it?

Many customers will come to your web site via a search engine such as Google, after entering in words such as ‘web designer’ or ‘shoe store’. The search engines ‘search’ the Internet for web pages containing those words or phrases, which are called ‘keywords’, and present them in order of importance or ‘ranking’.
The better the ranking, the higher the web site comes in the list of the search results, and therefore the more likely it is to be clicked on by the user. SEO is what we do to improve your site’s ranking by the search engines. We build SEO in to your site as part of our standard service and it works by using the keywords in the right places, using links and making sure the content is relevant.

My email box is full – can you give me more email storage?

Yes, and we can also explain how to stop it over-filling.